Privacy notice

Who manages your data

The data controller is Romina Cassaro, Le Tartarughe di Ro’, Via Nuova Buffa 13/B, 90149 Palermo, Italy.

For information about your data, email letartarughediro@gmail.com or call +39 338 179 7409.

The WhatsApp enquiry

The form uses the information you enter to prepare a message: accommodation, dates, number of guests and, where relevant, the children’s ages.

This information is processed in your browser, without being sent to the website server or saved in a database. When you choose to open WhatsApp, the text passes to that service; you confirm whether to send it.

Do not enter identity documents, payment details or health information in the form.

When you contact us or book

We use the contact details and information you provide to reply, prepare a quote and organise your stay. Without the necessary information, we may be unable to handle your enquiry or booking.

This processing is necessary to respond to your request and fulfil the accommodation contract. Data required for legal obligations is processed to comply with those obligations. We do not use your contact details for newsletters or advertising.

While you browse

The hosting service processes technical data, such as IP address, requested page and browser information, to make the website available and protect it, on the basis of the legitimate interest in its operation and security.

The weather on the homepage uses data from MET Norway. Your browser contacts that service with the public coordinates of Mondello: the provider receives your IP address and technical request data, but not the dates or information entered in the forms. Your location is not requested.

The pages contain no advertising or visitor analytics, or maps, videos or fonts loaded from external services. The webcam is a link to Albaria’s page, opened only when you choose it. The forms and price calculations run in your browser; we do not use cookies or persistent browser storage to keep information you enter.

Who may receive the data

Data is accessible to those handling enquiries and stays, and to providers needed for communications and website operation. Where required by law, data is disclosed to the competent authorities.

The website is hosted through OpenAI Sites, with Cloudflare infrastructure. WhatsApp, the email service and Google Maps have their own privacy notices, which also describe any transfers outside the European Economic Area and the related safeguards. Links to these services open at your initiative.

How long we keep data

We retain enquiries for the time needed to reply and handle any subsequent contact. If you book, we retain contractual and administrative data for the periods required by law and to protect our rights.

Technical data follows the periods necessary for infrastructure operation and security.

Your rights

You can write to us to request access, rectification, erasure or restriction of processing and, where applicable, data portability and objection to processing.

You can also lodge a complaint with the Italian Data Protection Authority: www.garanteprivacy.it.

We do not profile you or make automated decisions about your data.

Service privacy policies